Behavioral Health FAQ

Behavioral Health Counselors (BHC) Team

• 4^th St

• Mariella Roberts, LPCMH

• Kathleen Seipel, LCSW

• Newark-Evelyn Cruz, LPCMH

• Bear-Maria (Maricarmen) Martinez-Martinez, LPCMH

• Remote-Lydia De Leon, LPCMH, Director of Behavioral Health

What we do:

• Behavioral Health Counseling services: (billable)

• Short-term counseling services

• For established patients of all ages (children, adolescents, and adults)

• 30-minute sessions, 9-12 sessions, focused on self-management goals

• All Counselors are bilingual in English and Spanish

• Generalists using evidence-based treatment modalities to treat behavioral, mental, and substance abuse problems

• Recommendations and referrals to higher level of care and BH specialty treatment as needed

• To refer patients to counseling services, please send EMR Counseling referral

• Patients can speak with a Behavioral Health Counselor by calling (302) 607-2350

• Behavioral Health Integration services: (non-billable)

• Consultations and collaborations with the primary care team to enhance the patient’s outcome and experience in treatment

• Warm handoffs, brief interventions, the intro of services, and crisis interventions

• These services are free of charge to patients

• Available Mon, Tues, Wed, and Fri-8a-5pm; Thursdays 8am-12pm

• To utilize these services, please send a message to the Behavioral Health Team via Teams and any available BHC/SSCM team will respond to assist.

• Patients can speak with a Behavioral Health Counselor Monday-Friday 8am-5pm by calling (302) 607-2350.

Important things to remember:

• Counselors are not prescribers- send Med eval/management EMR referral

• Counselors are not able to complete psychological testing-send EMR referral to the Social Services pool to connect patients to community resources.

• ***Please use the BH Credentialing Smartsheet when scheduling counseling appts with the BHC team and meds management appts with the Psych NP team. Refer to the Social Services Pool when we are not credentialed with the patient’s insurance. This does not apply to appts with the Social Services team. SS appts are always free of charge to our patients.

Psychiatric Nurse Practitioners (Psych NP) Team:

• Kiley Gilbert, PMHNP-BC: Telehealth only, Mondays-Thursdays, 10 am-6 pm

• Chad Vickers, PMHNP-BC: Telehealth only, Tuesdays 8 am-4 pm, Thursdays 8 am-12 pm

What we do:

• Psychiatric assessments, diagnosis, evaluations, and management of psychotropic medications (billable)

• For children starting at 6 years old and up, adolescents, and adults

• Consultations, recommendations, and collaborations with the primary care team to enhance the patient’s outcome and experience in treatment (non-billable)

• Available Mondays through Thursdays via EMR or Teams

• To refer patients to counseling services, please send EMR Counseling referral

Important things to remember:

• Psych NPs are not counselors/therapists- send EMR counseling referral

• Psych NPs are not able to complete psychological testing and send EMR referrals to the Social Services pool to connect patients to community resources.

• ***Please use the BH Credentialing Smartsheet when scheduling counseling appts with the BHC team and meds management appts with the Psych NP team. Refer to the Social Services Pool when we are not credentialed with the patient’s insurance. This does not apply to appts with the Social Services team. SS appts are always free of charge to our patients.